Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12073340 | Accurate individual queue level metric forecasting for virtual contact center queues with insufficient data, using models trained at higher granularity level | Yiwei Li, Wei Niu, Tak Chung Lung, Yung-Chun Lin, Manjeshwar Donthi +4 more | 2024-08-27 |
| 11368588 | Dynamic communication routing at contact centers | Pasquale DeMaio, Juliana Saussy | 2022-06-21 |
| 10360614 | Assessing and rating deployments of resources | Erin Nicole Rifkin, Philip Matthew Fitzsimons, Michael Lee Garza, Paul Horvath, Johnathon Paul Anthony Meichtry +6 more | 2019-07-23 |
| D800922 | Barrier for isolation of metal structures | — | 2017-10-24 |
| 8528254 | Bahama awning hurricane shutter | — | 2013-09-10 |
| D667136 | Bahama awning hurricane shutter | — | 2012-09-11 |
| 8136298 | Bahama awning hurricane shutter | — | 2012-03-20 |
| D601266 | Storm panel awning | — | 2009-09-29 |