Issued Patents 2023
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11818011 | User experience workflow configuration | — | 2023-11-14 |
| 11805158 | Method and system for elevating a phone call into a video conferencing session | Defeng Lu, Bin Hu, Ji Park | 2023-10-31 |
| 11790000 | Contact center private web sessions | Jin Li, Xu Li | 2023-10-17 |
| 11758390 | Contact center interactions using assigned telephone numbers for text messaging | — | 2023-09-12 |
| 11716416 | Recording gap detection and remediation | Walter F. C. Anderson | 2023-08-01 |
| 11627224 | Queue management of collaborative virtual waiting rooms | Jin Li, Xu Li | 2023-04-11 |
| 11627223 | Visual interactive voice response | — | 2023-04-11 |
| 11575792 | Conference service number system | Walter F. C. Anderson | 2023-02-07 |
| 11558507 | Location determination and telephone number distribution for emergency calls | Walter F. C. Anderson | 2023-01-17 |