Issued Patents 2023
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11790000 | Contact center private web sessions | Vi Dinh Chau, Xu Li | 2023-10-17 |
| 11627224 | Queue management of collaborative virtual waiting rooms | Vi Dinh Chau, Xu Li | 2023-04-11 |
| 11556880 | Sentiment-based prioritization of contact center engagements | Xu Li | 2023-01-17 |