Issued Patents 2023
Showing 1–22 of 22 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11855795 | Communication bridging in a remote office environment | Andrei Soroker, Peter Hizalev | 2023-12-26 |
| 11849057 | Analysis of call metrics for call direction | Zhishen Liu, Qing Zhao | 2023-12-19 |
| 11843719 | Analysis of customer interaction metrics from digital voice data in a data-communication server system | Zhishen Liu | 2023-12-12 |
| 11811967 | Method and system for updating physical location information | Marc Petit-Huguenin | 2023-11-07 |
| 11805206 | Contact center customization in data communications systems | Nick Holland, Lisa Clark, Vince Sweeney | 2023-10-31 |
| 11790178 | Routing data communications between client-specific servers and data-center communications servers | Ali P. Arsanjani, Manu Mukerji, Venkat Nagaswamy, Marshall Lincoln | 2023-10-17 |
| 11792300 | Managing communications-related data based on interactions between and aggregated data involving data-center communications server and client-specific circuitry | Ali P. Arsanjani, Manu Mukerji, Venkat Nagaswamy, Marshall Lincoln | 2023-10-17 |
| 11777814 | User-configurable alerts for computing servers | Timothy Britt, Christopher Peters | 2023-10-03 |
| 11716269 | Apparatuses and methods involving a monitor device for use with endpoint devices | Zhishen Liu | 2023-08-01 |
| 11695684 | Data communication routing architecture based on time zone and reconfiguration | Mehdi Salour, Raghu Rengarajan | 2023-07-04 |
| 11683226 | Intelligent network operations for data communications between client-specific servers and data-center communications servers | Ali P. Arsanjani, Manu Mukerji, Venkat Nagaswamy, Marshall Lincoln | 2023-06-20 |
| 11652924 | Analysis of data metrics in IPBX networks | Zhishen Liu, Qing Zhao | 2023-05-16 |
| 11632457 | Dynamic direction of incoming calls | Garth Judge, Zhishen Liu | 2023-04-18 |
| 11611665 | Support services for virtual data centers | Timothy Britt, Christopher Peters | 2023-03-21 |
| 11611654 | Identifying and processing, for priority, calls in data communications server | Zhishen Liu, Qing Zhao | 2023-03-21 |
| 11588715 | Analysis of system conditions from endpoint status information | Zhishen Liu | 2023-02-21 |
| 11588941 | Apparatus and method for user configuration and reporting of virtual services | Timothy Britt, Christopher Peters | 2023-02-21 |
| 11575755 | Aggregated context information for data communications between client-specific servers and data-center communications providers | Ali P. Arsanjani, Manu Mukerji, Venkat Nagaswamy, Marshall Lincoln | 2023-02-07 |
| 11575791 | Interactive routing of data communications | Ali P. Arsanjani | 2023-02-07 |
| 11575730 | Virtual data centers | Timothy Britt, Christopher Peters | 2023-02-07 |
| 11551005 | Context aggregation for data communications between client-specific servers and data-center communications providers | Ali P. Arsanjani, Manu Mukerji, Venkat Nagaswamy, Marshall Lincoln | 2023-01-10 |
| 11546289 | User-configurable dynamic DNS mapping for virtual services | Timothy Britt, Christopher Peters | 2023-01-03 |