Issued Patents 2022
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11509768 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2022-11-22 |
| 11425248 | Techniques for hybrid behavioral pairing in a contact center system | Zia Chishti | 2022-08-23 |
| 11418651 | Techniques for pairing contacts and agents in a contact center system | — | 2022-08-16 |
| 11269682 | Techniques for behavioral pairing in a task assignment system | Ittai Kan, Zia Chishti, James Edward Elmore | 2022-03-08 |
| 11265421 | Techniques for estimating expected performance in a task assignment system | Zia Chishti, Ittai Kan | 2022-03-01 |