Issued Patents 2020
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10841419 | Customer self-help control system for contact centers | Julio Jiron, Beth S. Moss, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-11-17 |
| 10791222 | Voice captcha and real-time monitoring for contact centers | Julio Jiron, Beth S. Moss, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-09-29 |
| 10708418 | System and method for contact identification | Michael Hall, Jon C. Melnik | 2020-07-07 |
| 10694040 | Centralized event log generation and analysis for contact centers | Julio Jiron, Beth S. Moss, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-06-23 |
| 10674010 | Customer self-help control system for contact centers | Julio Jiron, Beth S. Moss, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-06-02 |