Issued Patents 2020
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10841419 | Customer self-help control system for contact centers | Julio Jiron, Kevin King, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-11-17 |
| 10791222 | Voice captcha and real-time monitoring for contact centers | Julio Jiron, Kevin King, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-09-29 |
| 10783520 | Fraud detection | Angela C. Berkery, Michael J. Johnson, Benjamin W. Geertz | 2020-09-22 |
| 10694040 | Centralized event log generation and analysis for contact centers | Julio Jiron, Kevin King, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-06-23 |
| 10674010 | Customer self-help control system for contact centers | Julio Jiron, Kevin King, James Lyle Schafer, Kalyan Subramanian, Chris Kalaboukis +1 more | 2020-06-02 |
| 10616411 | System and method for intelligent call interception and fraud detecting audio assistant | Michael Chang, Kevin R. Cieslak, Jeffrey A. Cornman, Chris Kalaboukis, Christina Z. Ongpin +2 more | 2020-04-07 |
| 10546299 | Fraudulent activity shell | Andrew J. Garner, IV, Matthew Martinez, Jennifer G. Spratley | 2020-01-28 |