Issued Patents 2020
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10873538 | Automatic cloud capacity adjustment | David Skiba, George Erhart | 2020-12-22 |
| 10866585 | Command and control of a robot by a contact center with third-party monitoring | George Erhart, David Skiba | 2020-12-15 |
| 10810599 | Live assist | David Skiba, George Erhart | 2020-10-20 |
| 10757251 | Real time sign language conversion for communication in a contact center | Pushkar Yashavant Deole, Sandesh Chopdekar, Sadashiv Vamanrao Deshmukh | 2020-08-25 |
| 10735591 | Contact center routing mechanisms | Rajagiri Ravi, Bharti Patwari Poorey | 2020-08-04 |
| 10694041 | Analytics-guided call routing with third party | Joseph Andreas, Stephen Japuntich, Diego Klajner | 2020-06-23 |
| 10621539 | Contact center delivery in-building homing service | David Skiba, George Erhart | 2020-04-14 |
| 10621218 | Systems and methods for compiling and dynamically updating a collection of frequently asked questions | Reinhard Klemm, David Skiba | 2020-04-14 |
| 10599765 | Semantic translation model training | David Skiba, George Erhart, Lee Becker | 2020-03-24 |