Issued Patents 2019
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10475043 | Method and system for pro-active detection and correction of low quality questions in a question and answer based customer support system | Igor A. Podgorny, Todd Frey Goodyear, Christopher C. Gielow | 2019-11-12 |
| 10475044 | Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generated | Todd Frey Goodyear, Igor A. Podgorny, Christopher C. Gielow | 2019-11-12 |
| 10467541 | Method and system for improving content searching in a question and answer customer support system by using a crowd-machine learning hybrid predictive model | Igor A. Podgorny, Benjamin Indyk, Jonathan Guidry, Irene Ma | 2019-11-05 |
| 10460398 | Method and system for crowdsourcing the detection of usability issues in a tax return preparation system | Christopher C. Gielow, Igor A. Podgorny, Joseph Cessna | 2019-10-29 |
| 10394804 | Method and system for increasing internet traffic to a question and answer customer support system | Igor A. Podgorny, Warren Bartolome, Nolan Richard Patterson, Bradly Feeley | 2019-08-27 |
| 10187698 | Methods and apparatus for providing voice mail services | David Bell, Chad Enney, Tom Gonder | 2019-01-22 |