Issued Patents 2018
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9882944 | Handling audio path failure and poor quality of service for voice calls in a contact center | James K. Noble, Jr., Christopher S. Haggerty, Jason P. Ouimette, Chad Hitchcock | 2018-01-30 |
| 9883036 | Using a speech analytics system to control whisper audio | Karl H. Koster | 2018-01-30 |