Issued Patents 2018
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10134391 | System and method for dynamic ASR based on social media | Valentine C. Matula, David Skiba | 2018-11-20 |
| 10124491 | Operational parameters | Valentine C. Matula, David Skiba | 2018-11-13 |
| 10069973 | Agent-initiated automated co-browse | David Skiba, Valentine C. Matula | 2018-09-04 |
| 10040201 | Service robot communication systems and system self-configuration | Valentine C. Matula, David Skiba | 2018-08-07 |
| 10032137 | Communication systems for multi-source robot control | David Skiba, Valentine C. Matula | 2018-07-24 |
| 10003692 | System initiated dialog adjustment | David Skiba, Reinhard Klemm, Patrick Tendick, Wen-Hua Ju | 2018-06-19 |
| 9975243 | Movement and interaction verification | David Skiba, Valentine C. Matula | 2018-05-22 |
| 9965820 | Proxy-based reservation scheduling system | Valentine C. Matula, David Skiba, David S. Mohler | 2018-05-08 |
| 9894206 | On-topic monitor | David Skiba, Patrick Tendick, Wen-Hua Ju | 2018-02-13 |
| 9894201 | Ongoing text analysis to self-regulate network node allocations and contact center adjustments | Valentine C. Matula, David Skiba | 2018-02-13 |
| 9866696 | Skill change and routing correction | David Skiba, Valentine C. Matula | 2018-01-09 |