Issued Patents 2018
Showing 1–13 of 13 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10135983 | On-call sharing of social media context and content | Reinhard Klemm | 2018-11-20 |
| 10134391 | System and method for dynamic ASR based on social media | George Erhart, Valentine C. Matula | 2018-11-20 |
| 10124491 | Operational parameters | George Erhart, Valentine C. Matula | 2018-11-13 |
| 10069973 | Agent-initiated automated co-browse | Valentine C. Matula, George Erhart | 2018-09-04 |
| 10040201 | Service robot communication systems and system self-configuration | Valentine C. Matula, George Erhart | 2018-08-07 |
| 10032137 | Communication systems for multi-source robot control | Valentine C. Matula, George Erhart | 2018-07-24 |
| 10003692 | System initiated dialog adjustment | Reinhard Klemm, Patrick Tendick, George Erhart, Wen-Hua Ju | 2018-06-19 |
| 9975243 | Movement and interaction verification | George Erhart, Valentine C. Matula | 2018-05-22 |
| 9965820 | Proxy-based reservation scheduling system | George Erhart, Valentine C. Matula, David S. Mohler | 2018-05-08 |
| 9894206 | On-topic monitor | George Erhart, Patrick Tendick, Wen-Hua Ju | 2018-02-13 |
| 9894201 | Ongoing text analysis to self-regulate network node allocations and contact center adjustments | Valentine C. Matula, George Erhart | 2018-02-13 |
| 9892743 | Security surveillance via three-dimensional audio space presentation | Doree Duncan Seligmann, Ajita John, Michael J. Sammon | 2018-02-13 |
| 9866696 | Skill change and routing correction | Valentine C. Matula, George Erhart | 2018-01-09 |