Issued Patents 2017
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9819799 | System and method for monitoring customer satisfaction in an ongoing call center interaction | — | 2017-11-14 |
| 9819798 | Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor | Gilad Odinak, Tamilselvan Ramasamy | 2017-11-14 |
| 9781256 | Computer-implemented system and method for determining a status of a call connection | — | 2017-10-03 |
| 9774727 | Secured communication via location awareness | Scott C. Forbes, Linda Criddle, Lon-Chan Chu, Kuansan Wang, Michael D. Malueg | 2017-09-26 |
| 9738685 | Use of ruthenium complexes for preparing amides, polypeptides and cyclic dipeptides | Chidambaram Gunanathan, Yehoshua Ben-David, Ekambaram Balaraman, Boopathy Gnanaprakasam, Jing Zhang | 2017-08-22 |
| 9667793 | System and method for providing ongoing call center call assistance with the aid of a digital computer | Gilad Odinak, Howard M. Lee | 2017-05-30 |
| 9633658 | Computer-implemented system and method for transcription error reduction during a live call | — | 2017-04-25 |
| 9621726 | Computer-implemented system and method for detecting events for use in an automated call center environment | Gilad Odinak, Howard M. Lee | 2017-04-11 |
| 9560196 | Computer-implemented system and method for determining call connection status | — | 2017-01-31 |