Issued Patents 2017
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9781253 | System and method for geo-location based media recording for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-10-03 |
| 9729492 | Intelligent resource manager service recovery including request retransmissions | Vinod Natakala Madhavan, Gaurav Mehrotra, Henry Lum, Herbert Willi Artur Ristock, Atul Edlabadkar | 2017-08-08 |
| 9596344 | System and method for encrypting and recording media for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-03-14 |
| 9565296 | Call event tagging and call recording stitching for contact center call recordings | Vladimir Filonov, Henry Lum, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-02-07 |