Issued Patents 2017
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9774739 | Resource sharing in a peer-to-peer network of contact center nodes | Paul Segre, Gordon Bell, Brian J. Bischoff, Herbert Willi Artur Ristock | 2017-09-26 |
| 9588830 | Local survivability in a distributed contact center environment | Paul Segre, Gordon Bell, Brian J. Bischoff, Herbert Willi Artur Ristock | 2017-03-07 |
| 9591137 | System and method for providing contact center services in a hybrid operations environment | Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking | 2017-03-07 |
| 9559939 | System and method for handling resource failure in a hybrid contact center operations environment | Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking | 2017-01-31 |