Issued Patents 2017
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9826095 | Systems and methods for multichannel routing of work items in a contact center | Paul D'Arcy, Tony McCormack | 2017-11-21 |
| 9621728 | System and method for prioritizing agent intervention into automated customer engagements | Tony McCormack, Neil O'Connor, Paul D'Arcy | 2017-04-11 |