Issued Patents 2016
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9398156 | Computer implemented methods and apparatus for managing agent workload in a customer service environment | Benjamin Snyder, Mustafa O. Al-Alami, Jason Ellis | 2016-07-19 |
| 9235614 | Computer implemented methods and apparatus for feed-based case management | Scott D. Beechuk, Orjan N. Kjellberg, Larry Robinson, Michael Ramsey, Arvind Krishnan +6 more | 2016-01-12 |