Issued Patents 2016
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9529488 | Systems and methods for creating custom actions | Scott D. Beechuk, Steven Tamm, Orjan N. Kjellberg, Arvind Krishnan, Luke A. Ball +10 more | 2016-12-27 |
| 9398156 | Computer implemented methods and apparatus for managing agent workload in a customer service environment | Vahn K. Phan, Mustafa O. Al-Alami, Jason Ellis | 2016-07-19 |