PM

Petr Makagon

GL Genesys Telecommunications Laboratories: 4 patents #4 of 128Top 4%
📍 San Francisco, CA: #388 of 4,702 inventorsTop 9%
🗺 California: #5,062 of 57,791 inventorsTop 9%
Overall (2016): #36,884 of 481,213Top 8%
4
Patents 2016

Issued Patents 2016

Showing 1–4 of 4 patents

Patent #TitleCo-InventorsDate
9459841 Automated call center software build generator Andriy Ryabchun, Nikolay Anisimov 2016-10-04
RE46153 Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment Andriy Ryabchun, Nikolay Anisimov 2016-09-20
9420101 System for facilitating loosely configured service worker groups in a dynamic call center environment Herbert Willi Artur Ristock, Dan Kikinis 2016-08-16
9325844 System and method for monitoring health of deployment states for a contact center Herbert Willi Artur Ristock, Vyacheslav Zhakov 2016-04-26