Issued Patents 2011
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8078486 | Systems and methods for providing workforce optimization to branch and back offices | Nicholas Alexander McLean, Shimon Keren, Daryl Demos, Jason Fama | 2011-12-13 |
| 7953621 | Systems and methods for displaying agent activity exceptions | Jason Fama, Uri Peleg, Richard Lawrence, Sameet Vasant Joshi | 2011-05-31 |
| 7864946 | Systems and methods for scheduling call center agents using quality data and correlation-based discovery | Jason Fama, Edward Hamilton, Jeff Iannone, Illah Nourbakhsh, Joseph Watson +1 more | 2011-01-04 |