Issued Patents 2011
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8015042 | Methods for long-range contact center staff planning utilizing discrete event simulation | Krithika Seetharaman, Jason Fama | 2011-09-06 |
| 7864946 | Systems and methods for scheduling call center agents using quality data and correlation-based discovery | Jason Fama, Michael R. Bourke, Jeff Iannone, Illah Nourbakhsh, Joseph Watson +1 more | 2011-01-04 |