Issued Patents 2005
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6976067 | Method and apparatus for providing entitlement information for interactive support | Carl Phillip Gusler | 2005-12-13 |
| 6973620 | Method and apparatus for providing user support based on contextual information | Carl Phillip Gusler | 2005-12-06 |
| 6944790 | System and method for collecting and restoring user environment data using removable storage | Steven Jay Lipton | 2005-09-13 |
| 6938057 | Method and apparatus for networked backup storage | Carl Phillip Gusler | 2005-08-30 |
| 6931422 | Enhanced backup and recovery methodology | Carl Phillip Gusler | 2005-08-16 |
| 6917980 | Method and apparatus for dynamic modification of internet firewalls using variably-weighted text rules | Carl Phillip Gusler | 2005-07-12 |
| 6915246 | Employing speech recognition and capturing customer speech to improve customer service | Carl Phillip Gusler, Timothy M. Waters | 2005-07-05 |
| 6912382 | System and method for enhanced telephone customer usage details | Craig Fellenstein, Timothy M. Waters | 2005-06-28 |
| 6912676 | Automated risk assessment tool for AIX-based computer systems | Carl Phillip Gusler, Stephanie Elise Woods | 2005-06-28 |
| 6904424 | Method and a system for managing shell script file development and execution | Carl Phillip Gusler, Stephanie Elise Woods | 2005-06-07 |
| 6885732 | Voice message vignettes | Craig Fellenstein, Carl Phillip Gusler, James W. Seaman | 2005-04-26 |
| 6880108 | Risk assessment methodology for AIX-based computer systems | Carl Phillip Gusler, Stephanie Elise Woods | 2005-04-12 |
| 6874019 | Predictive caching and highlighting of web pages | John Steven Langford, Steven Jay Lipton | 2005-03-29 |
| 6871322 | Method and apparatus for providing user support through an intelligent help agent | Carl Phillip Gusler | 2005-03-22 |