Issued Patents 2005
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6976067 | Method and apparatus for providing entitlement information for interactive support | Rick A. Hamilton, II | 2005-12-13 |
| 6973620 | Method and apparatus for providing user support based on contextual information | Rick A. Hamilton, II | 2005-12-06 |
| 6938057 | Method and apparatus for networked backup storage | Rick A. Hamilton, II | 2005-08-30 |
| 6931422 | Enhanced backup and recovery methodology | Rick A. Hamilton, II | 2005-08-16 |
| 6917980 | Method and apparatus for dynamic modification of internet firewalls using variably-weighted text rules | Rick A. Hamilton, II | 2005-07-12 |
| 6915246 | Employing speech recognition and capturing customer speech to improve customer service | Rick A. Hamilton, II, Timothy M. Waters | 2005-07-05 |
| 6912676 | Automated risk assessment tool for AIX-based computer systems | Rick A. Hamilton, II, Stephanie Elise Woods | 2005-06-28 |
| 6904424 | Method and a system for managing shell script file development and execution | Rick A. Hamilton, II, Stephanie Elise Woods | 2005-06-07 |
| 6885732 | Voice message vignettes | Craig Fellenstein, Rick A. Hamilton, II, James W. Seaman | 2005-04-26 |
| 6880108 | Risk assessment methodology for AIX-based computer systems | Rick A. Hamilton, II, Stephanie Elise Woods | 2005-04-12 |
| 6871322 | Method and apparatus for providing user support through an intelligent help agent | Rick A. Hamilton, II | 2005-03-22 |