Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9955009 | Prescriptive analytics for customer satisfaction based on agent perception | Francois Ragnet, Stefania Castellani, Yves Hoppenot | 2018-04-24 |
| 9654632 | Apparatus and method for generating a graphical representation to motivate employees in a call center | Francois Ragnet, Yves Hoppenot, Stefania Castellani, Frederic Somat | 2017-05-16 |
| 8917854 | System to support contextualized definitions of competitions in call centers | Stefania Castellani, Tommaso Colombino | 2014-12-23 |
| 8656286 | System and method for providing mixed-initiative curation of information within a shared repository | Gregorio Convertino, Ed H. Chi, Nicholas Chi-Yuen Kong, Guillaume Bouchard, Cedric Philippe Archambeau | 2014-02-18 |
| 8380743 | System and method for supporting targeted sharing and early curation of information | Gregorio Convertino, Ed H. Chi, Nicholas Chi-Yuen Kong, Guillaume Bouchard, Cedric Philippe Archambeau | 2013-02-19 |