Issued Patents All Time
Showing 26–50 of 54 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8489401 | Script compliance using speech recognition | — | 2013-07-16 |
| 8484030 | Script compliance and quality assurance using speech recognition | Jill M. Vacek | 2013-07-09 |
| 8473366 | Method, medium, and system for providing leads to an agent in exchange for credits | Rodney L. Bennett, Kenneth A. Marr, Rodney J. Kempkes, David C. Mussman, James V. Frisbie | 2013-06-25 |
| 8364583 | Method and apparatus for processing a cardholder's inquiry or dispute about a credit/charge card | David C. Mussman, Rodney J. Kempkes | 2013-01-29 |
| 8352276 | Script compliance and agent feedback | Jill M. Vacek | 2013-01-08 |
| 8326626 | Script compliance and quality assurance based on speech recognition and duration of interaction | Fonda J. Narke | 2012-12-04 |
| 8306908 | Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce | Thomas B. Barker, Todd B. Strubbe, Rodney J. Kempkes, Robert E. Johnson | 2012-11-06 |
| 8280793 | Prepaid calling card accounts linked to credit card accounts, with methods for creating and managing the same | Rodney J. Kempkes, Robert E. Johnson, David C. Mussman | 2012-10-02 |
| 8255939 | Interactive television offer presentations | — | 2012-08-28 |
| 8255328 | System, method, and computer readable medium for settling micropayment transactions to a pre-paid instrument | Rodney J. Kempkes | 2012-08-28 |
| 8244613 | System, method, and business method for settling micropayment transactions to a pre-paid instrument | Rodney J. Kempkes | 2012-08-14 |
| 8244633 | System, method, and business method for settling micropayment transactions to a pre-paid instrument | Rodney J. Kempkes | 2012-08-14 |
| 8239444 | System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction | Jill M. Vacek, Hendryanto Rilantono, Mahmood S. Akhwand | 2012-08-07 |
| 8229752 | Script compliance and agent feedback | Jill M. Vacek | 2012-07-24 |
| 8219401 | Script compliance and quality assurance using speech recognition | Jill M. Vacek | 2012-07-10 |
| 8180643 | Script compliance using speech recognition and compilation and transmission of voice and text records to clients | Jill M. Vacek | 2012-05-15 |
| 8112321 | Method, medium, and system for providing leads to an agent in exchange for credits | Rodney L. Bennett, Kenneth A. Marr, Rodney J. Kempkes, David C. Mussman, James V. Frisbie | 2012-02-07 |
| 8108213 | Script compliance and quality assurance based on speech recognition and duration of interaction | Fonda J. Narke | 2012-01-31 |
| 7966187 | Script compliance and quality assurance using speech recognition | Jill M. Vacek | 2011-06-21 |
| 7739115 | Script compliance and agent feedback | Jill M. Vacek | 2010-06-15 |
| 7739162 | System, method, and business method for setting micropayment transaction to a pre-paid instrument | Rodney J. Kempkes | 2010-06-15 |
| 7739326 | System, method, and computer readable media for confirmation and verification of shipping address data associated with transaction | Jill M. Vacek, Hendryanto Rilantono, Mahmood S. Akhwand | 2010-06-15 |
| 7664641 | Script compliance and quality assurance based on speech recognition and duration of interaction | Fonda J. Narke | 2010-02-16 |
| 7440922 | System, method, and business method for settling micropayment transactions to a pre-paid instrument | Rodney J. Kempkes | 2008-10-21 |
| 7403967 | Methods, apparatus, and computer readable media for confirmation and verification of shipping address data associated with a transaction | Jill M. Vacek, Hendryanto Rilantono, Mahmood S. Akhwand | 2008-07-22 |