Issued Patents All Time
Showing 26–50 of 54 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9553989 | Method and computer readable medium for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2017-01-24 |
| 9538004 | Applying user preferences, behavioral patterns and environmental factors to an automated customer support application | Blake John Roux | 2017-01-03 |
| 9525775 | Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application | — | 2016-12-20 |
| 9485356 | Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application | — | 2016-11-01 |
| 9479644 | Customer service call processing and support agent access application | Mahendra Varman, Jil M. Fisher | 2016-10-25 |
| 9420103 | Customer service call processing and support agent access application | Mahendra Varman, Jil M. Fisher | 2016-08-16 |
| 9380165 | Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2016-06-28 |
| 9319522 | Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application | — | 2016-04-19 |
| 9319524 | Applying user preferences, behavioral patterns and/or environmental factors to an automated customer support application | — | 2016-04-19 |
| 9264543 | Applying user preferences, behavioral patterns and environmental factors to an automated customer support application | Blake John Roux | 2016-02-16 |
| 9148517 | Systems, methods, and computer-readable media for expedited access to conference calls | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2015-09-29 |
| 9148515 | International conferencing via globally distributed cascading servers | Myron P. Sojka, Michael T. Mateer, Srinivas Maganti | 2015-09-29 |
| 9031061 | Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2015-05-12 |
| 8929530 | Systems, methods, and computer-readable media for expedited access to conference calls | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2015-01-06 |
| 8923489 | Applying user preferences, behavioral patterns and environmental factors to an automated customer support application | Blake John Roux | 2014-12-30 |
| 8731168 | Systems, methods, and computer-readable media for expedited access to conference calls | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2014-05-20 |
| 8731179 | System for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2014-05-20 |
| 8670538 | International conferencing via globally distributed cascading servers | Myron P. Sojka, Michael T. Mateer, Srinivas Maganti | 2014-03-11 |
| 8514848 | Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network | Kevin L. Pauba, Myron P. Sojke, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2013-08-20 |
| 8488773 | System for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2013-07-16 |
| 8472609 | Method and computer readable medium for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2013-06-25 |
| 8009822 | System for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2011-08-30 |
| 8005075 | Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched network | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2011-08-23 |
| 7961866 | Method and computer readable medium for geographic agent routing | James K. Boutcher, Michael T. Mateer | 2011-06-14 |
| 7703104 | Systems, methods, and computer-readable media for enrolling conferees for expeditied access to conferencing services | Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh | 2010-04-20 |