Issued Patents All Time
Showing 26–38 of 38 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10855844 | Learning based metric determination for service sessions | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-12-01 |
| 10848621 | Learning based metric determination for service sessions | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2020-11-24 |
| 10789385 | Dynamic tagging of media for service sessions | Vijay Jayapalan, Eric Smith | 2020-09-29 |
| 10771623 | Rapid data access | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-09-08 |
| 10757263 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-08-25 |
| 10715665 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2020-07-14 |
| 10715668 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2020-07-14 |
| 10630842 | Database allocation and analytics for service call centers | Vijay Jayapalan, Eric Smith | 2020-04-21 |
| 10477014 | Rapid data access | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2019-11-12 |
| 10477024 | Dynamic resource allocation | Eric Smith, John McChesney TenEyck, Jr., Vijay Jayapalan | 2019-11-12 |
| 10440180 | Learning based metric determination for service sessions | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2019-10-08 |
| 9832315 | Database allocation and analytics for service call centers | Vijay Jayapalan, Eric Smith | 2017-11-28 |
| 7962516 | System and method for adding multi-level security to federated asset repositories | Peter C. Bahrs, Michael J. Dockter, Enrique V. Kortright | 2011-06-14 |