Issued Patents All Time
Showing 1–17 of 17 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12182839 | Real time avatar | Michael Joseph Gaeta, Oscar Roberto Tijerina, Jeremy Kolt Loukas | 2024-12-31 |
| 12184814 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2024-12-31 |
| 11818298 | Systems and methods for simulating multiple call center balancing | Lambros Petropoulos, Michael P. Gout | 2023-11-14 |
| 11741518 | Real time avatar | Michael Joseph Gaeta, Oscar Roberto Tijerina, Jeremy Kolt Loukas | 2023-08-29 |
| 11588762 | Simulation-based virtual advisor | Robert Bruno Pace, Jr., Jerome Gainer, Samuel E. Tumlinson, Jose Esteban Deleon, III, Brett Andrew Walker | 2023-02-21 |
| 11418653 | Systems and methods for simulating multiple call center balancing | Lambros Petropoulos, Michael P. Gout | 2022-08-16 |
| 11212241 | Simulation-based virtual advisor | Robert Bruno Pace, Jr., Jerome Gainer, Samuel E. Tumlinson, Jose Esteban Deleon, III, Brett Andrew Walker | 2021-12-28 |
| 11146682 | Learning based metric determination for service sessions | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2021-10-12 |
| 11140268 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2021-10-05 |
| 10991018 | Real time avatar | Michael Joseph Gaeta, Oscar Roberto Tijerina, Jeremy Kolt Loukas | 2021-04-27 |
| 10848621 | Learning based metric determination for service sessions | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2020-11-24 |
| 10834264 | Systems and methods for simulating multiple call center balancing | Lambros Petropoulos, Michael P. Gout | 2020-11-10 |
| 10715668 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2020-07-14 |
| 10637990 | Call center load balancing and routing management | Lambros Petropoulos | 2020-04-28 |
| 10498897 | Systems and methods for simulating multiple call center balancing | Lambros Petropoulos | 2019-12-03 |
| 10440180 | Learning based metric determination for service sessions | Vijay Jayapalan, Gregory Yarbrough, John McChesney TenEyck, Jr., Eric Smith | 2019-10-08 |
| 10306068 | Call center load balancing and routing management | Lambros Petropoulos | 2019-05-28 |