RB

Rudy Bourcelot

TU T-Mobile Usa: 6 patents #243 of 1,165Top 25%
📍 Everett, WA: #148 of 1,109 inventorsTop 15%
🗺 Washington: #16,830 of 76,902 inventorsTop 25%
Overall (All Time): #800,403 of 4,157,543Top 20%
6
Patents All Time

Issued Patents All Time

Showing 1–6 of 6 patents

Patent #TitleCo-InventorsDate
12112338 Assistance for customer service agents James Ellison, Mark Hanson, Joel Werdell, Stephen King, Christopher Lawrence Mills +2 more 2024-10-08
12079821 Assistance for customer service agents James Ellison, Mark Hanson, Joel Werdell, Stephen King, Christopher Lawrence Mills +2 more 2024-09-03
10951504 Dynamic adjustment of service capacity Ryan Yokel 2021-03-16
10951764 Issue resolution script generation and usage Ryan Yokel 2021-03-16
10715670 Predictive service for smart routing Ryan Yokel, James Ellison, Joel Werdell, Robert Stamm 2020-07-14
10148819 Team-based customer care routing Ryan Yokel 2018-12-04