Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12267219 | Assigning support tickets to support agents | — | 2025-04-01 |
| 11861518 | High fidelity predictions of service ticket escalation | Zach Riddle, Andrew Langdon, Charles Monnett, Lawrence Spracklen | 2024-01-02 |
| 11763237 | Predicting end-of-life support deprecation | — | 2023-09-19 |
| 11468232 | Detecting machine text | — | 2022-10-11 |
| 11336539 | Support ticket summarizer, similarity classifier, and resolution forecaster | — | 2022-05-17 |