Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11861518 | High fidelity predictions of service ticket escalation | Zach Riddle, Andrew Langdon, Poonam Rath, Lawrence Spracklen | 2024-01-02 |
| 11631039 | Generating priorities for support tickets | Carl A. Waldspurger, Lawrence Spracklen, Krishna Raj Raja | 2023-04-18 |
| 10990760 | Automatic determination of customer sentiment from communications using contextual factors | Lawrence Spracklen, Krishna Raj Raja | 2021-04-27 |