Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Communications between contact center agent systems to facilitate agent engagement

Communications between contact center agent systems to facilitate agent engagement

US Patent 9716790 · Granted Jul 25, 2017

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Work assignment with bot agents2016
Dynamic redistribution of percent allocated calls during outages2015
Secret transfers in contact centers2015
Strategy pairing2015
Interruptible work reassignment2015
Waiting but not ready2009
Remote and non-visual detection of illumination device operation2003
System for assuring proper acoustic connection of a device under test to a test 2002
System for automated voice terminal recognition and dynamic representation on a 2000
Automated voice terminal protocol identification system2000