Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Method and system for conveying context data in a multi-channel and omni-channel environment

Method and system for conveying context data in a multi-channel and omni-channel environment

US Patent 9667790 · Granted May 30, 2017

Estimated economic value: $889,959,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Critical event management using predictive models, and related methods and softw2025
Analytics dashboards for critical event management software systems, and related2023
Answer time prediction in a contact center service of a provider network2023
System and method for financial services kiosk features2022
System and method for customer interaction management2019
Method and system for conveying context data in a multi-channel and omni-channel2019
System and method for providing self-service while on hold during a customer int2019
System and method for providing self-service while on hold during a customer int2018
System and method for customer interaction management2018
Method and system for sensitive data abstraction2017
Method and system for sensitive data abstraction2017
Tiered call routing2016