Training modeling engines to predict contact center agent demand

Assignee

• Zoom Communications

Inventors

• Qiumin Dong (3 patents)
• Periyaven Naiken Gopalla (1 patents)
• Tao Huang (66 patents)
• Wei Ji (23 patents)
• Nicholas Troy Johnson (1 patents)
• Eunkyung Kim (84 patents)
• Bilung Lee (24 patents)
• Vijay Venkataswamy Parthasarathy (9 patents)
• Amarakota Madhu Vamsi (1 patents)

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