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Training modeling engines to predict contact center agent demand |
Qiumin Dong, Periyaven Naiken Gopalla, Tao Huang, Wei Ji, Nicholas Troy Johnson +3 more |
2025-09-02 |
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Virtual meeting coaching with content-based evaluation |
Wei Ji, Vijay Venkataswamy Parthasarathy, David Dharmendran Rajkumar, Mark Yacovone |
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Facilitating user actions for virtual interactions |
Vijay Venkataswamy Parthasarathy, Chih-Kai Ting, Bing Zhao |
2025-07-01 |
| 9374416 |
Universal architecture for client management extensions on monitoring, control, and configuration |
David W. Chang, Paul A. Ostler |
2016-06-21 |
| 9258360 |
Intelligent disaster recovery for database connection failures |
Sherry Guo, Paul A. Ostler |
2016-02-09 |
| 8789071 |
Integrated extension framework |
David W. Chang, Anshul Dawra, Holger Karn, Paul A. Ostler |
2014-07-22 |
| 8775498 |
Universal architecture for client management extensions on monitoring, control, and configuration |
David W. Chang, Paul A. Ostler |
2014-07-08 |
| 8566387 |
Universal architecture for client management extensions on monitoring, control, and configuration |
David W. Chang, Paul A. Ostler |
2013-10-22 |
| 8539504 |
Heterogeneous architecture in pooling management |
Sigitas Bigelis, Sherry Guo, Paul A. Ostler |
2013-09-17 |
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Optimistic locking in online and offline environments |
Sherry Guo, Ryan Kern, Paul A. Ostler |
2013-07-16 |
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Automatic and adjustable system and method for synchronizing security mechanisms in database drivers with database servers |
Satheesh E. Bandaram, Huaxin Gao, Paul A. Ostler |
2012-10-30 |
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Unified and persistent system and method for automatic configuration of encryption |
Satheesh E. Bandaram, Huaxin Gao, Paul A. Ostler |
2012-10-09 |
| 8260821 |
Global, dynamic, remote and central system for database driver configuration |
David W. Chang, Paul A. Ostler |
2012-09-04 |
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Common architecture for administration of client side property settings in a distributed and heterogeneous environment |
Paul A. Ostler |
2012-07-03 |
| 8037467 |
Single stream processing with multi-version support of application operating environments |
Satheesh E. Bandaram, Sherry Guo, Paul A. Ostler |
2011-10-11 |
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Modifying connection records |
Soloman J. Barghouthi, Sherry Guo, Paul A. Ostler |
2011-06-14 |
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Method and system using date/time mutation to return data to Java applications |
Paul A. Ostler, Maryela E. Weihrauch |
2010-11-16 |
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Apparatus, system, and method for establishing a reusable and reconfigurable model for fast and persistent connections in database drivers |
Huaxin Gao, Paul A. Ostler |
2010-08-03 |
| 7761468 |
Supporting multiple security mechanisms in a database driver |
Huaxin Gao, Paul A. Ostler |
2010-07-20 |
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Apparatus, system, and method for incremental encoding conversion of XML data using Java |
Anshul Dawra, Paul A. Ostler |
2008-07-29 |
| 7375657 |
Method and system for performing streaming of encoded data |
Anshul Dawra, Paul A. Ostler |
2008-05-20 |
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Method and system for performing character-based streaming of mixed-byte encoded data |
Anshul Dawra, Paul A. Ostler |
2007-08-21 |
