| 11194446 |
Communications grouped as conversations |
Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, David Paul Limont, Joseph T. Flint +1 more |
2021-12-07 |
| 11012569 |
Insight based routing for help desk service |
Dionicio A. Avila, David Wang, John King Fredrick Tait |
2021-05-18 |
| 10666803 |
Routing during communication of help desk service |
Dionicio A. Avila, David Wang, John King Fredrick Tait |
2020-05-26 |
| 10594851 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2020-03-17 |
| 10430032 |
Communications grouped as conversations |
Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, David Paul Limont, Joseph T. Flint +1 more |
2019-10-01 |
| 10348881 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2019-07-09 |
| 10182156 |
Insight based routing for help desk service |
Dionicio A. Avila, David Wang, John King Fredrick Tait |
2019-01-15 |
| 10135981 |
Routing during communication of help desk service |
Dionicio A. Avila, David Wang, John King Fredrick Tait |
2018-11-20 |
| 9936061 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2018-04-03 |
| 9870124 |
Communications grouped as conversations |
Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, David Paul Limont, Joseph T. Flint +1 more |
2018-01-16 |
| 9723125 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2017-08-01 |
| 9479646 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2016-10-25 |
| 8942359 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2015-01-27 |
| 8903057 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2014-12-02 |
| 8725813 |
Communications grouped as conversations |
Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, David Paul Limont, Joseph T. Flint +1 more |
2014-05-13 |
| 8499052 |
Auto-resolve recipients cache |
Patrick Tousignant, Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, Gregory A. Bolles +2 more |
2013-07-30 |
| 8284909 |
Offline voicemail |
Shivakumar Seetharaman, Michael K. Higashi, Selvaraj Nalliah, Joseph T. Flint, Juan V. Esteve Balducci |
2012-10-09 |
| 8122092 |
Auto-resolve recipients cache |
Patrick Tousignant, Selvaraj Nalliah, Shivakumar Seetharaman, John Allen Atwood, Gregory A. Bolles +2 more |
2012-02-21 |
