Issued Patents All Time
Showing 1–16 of 16 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10063704 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2018-08-28 |
| 10027802 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2018-07-17 |
| 9692901 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2017-06-27 |
| 9648170 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2017-05-09 |
| 9325847 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2016-04-26 |
| 9143615 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2015-09-22 |
| 8995643 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2015-03-31 |
| 8781096 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2014-07-15 |
| 8687790 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2014-04-01 |
| 8565402 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2013-10-22 |
| 8533030 | In-bound telemarketing system for processing customer offers | Ravi Kappagantu | 2013-09-10 |
| 8374333 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2013-02-12 |
| 8155297 | System and method for providing call-back options | Richard H. Hogrogian, Robert O'Reilly, Ravi Kappagantu | 2012-04-10 |
| 7536002 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2009-05-19 |
| 6714642 | System and methods for call decisioning in a virtual call center integrating telephony with computers | Djovana Shkreli, Thorp Foster | 2004-03-30 |
| 6553113 | System and methods for call decisioning in a virtual call center integrating telephony with computers | Djovana Shkreli, Thorp Foster | 2003-04-22 |