Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10027802 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2018-07-17 |
| 9692901 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2017-06-27 |
| 9325847 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2016-04-26 |
| 8995643 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2015-03-31 |
| 8687790 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2014-04-01 |
| 8374333 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2013-02-12 |
| 7536002 | System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data | Lizhi Ma, Shane P. Pederson, Wilson Khaemba, Hui Wang, Guru Kurubarahalli +2 more | 2009-05-19 |
| 6714642 | System and methods for call decisioning in a virtual call center integrating telephony with computers | Nitin Dhir, Thorp Foster | 2004-03-30 |
| 6553113 | System and methods for call decisioning in a virtual call center integrating telephony with computers | Nitin Dhir, Thorp Foster | 2003-04-22 |