Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12333553 | Systems and methods to triage contact center issues using an incident grievance score | Salil Dhawan, Yuvraj Amrutrao SAWANT | 2025-06-17 |
| 12267461 | Method for dynamically prioritizing inbound interactions in a digital multi-channel contact center | Pramod GIRI, Salil Dhawan | 2025-04-01 |
| 12190163 | Systems and methods for data synchronization in a multi-tenant synchronization system | Salil Dhawan, Mukesh Kumar Agarwal, Karthik Srinivasan, Akhilesh Mahajan | 2025-01-07 |
| 11829326 | System and method to conduct staggered maintenance activity based on customer prioritization in a cloud based SaaS platform contact center | Sanketh Shetty, Yuvraj Amrutrao SAWANT | 2023-11-28 |
| 11647118 | System and method for prioritizing tenants for a service for a request router in a cloud-based software as a service (SaaS) platform contact-center | Harshad AMBEKAR, Salil Dhawan | 2023-05-09 |
| 11477322 | System and method for prioritizing tenants for a service for a request router in a cloud-based software as a service (SaaS) platform contact-center | Harshad AMBEKAR, Salil Dhawan | 2022-10-18 |