Issued Patents All Time
Showing 1–15 of 15 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10447857 | Method and apparatus for operating a contact center system | — | 2019-10-15 |
| 10182154 | Method and apparatus for using a search engine advantageously within a contact center system | — | 2019-01-15 |
| 9679034 | Method and apparatus for operating a computer-telephony system | Ashley Unitt, Dan Phipps | 2017-06-13 |
| 9565311 | Method and apparatus for using a search engine advantageously within a contact center system | — | 2017-02-07 |
| 9277054 | Apparatus and method for integrating computer-telephony and search technology | — | 2016-03-01 |
| 9094515 | Method and apparatus for using a search engine advantageously within a contact center system | — | 2015-07-28 |
| 8774390 | Method and apparatus for handling a telephone call | Ashley Unitt, Jonathan Grant, Anthony J. Buxton | 2014-07-08 |
| 8634538 | Method and apparatus for handling a telephone call | Ashley Unitt | 2014-01-21 |
| 8600756 | Handling a telephone call by voice analytics in a computer-telephony integration system | Joseph Moussalli, Ashley Unitt | 2013-12-03 |
| 8494150 | Computer-telephony integration in a service provider environment | Ashley Unitt | 2013-07-23 |
| 8139753 | Method and apparatus for handling a telephone call | Ashley Unitt, Jonathan Grant, Anthony J. Buxton | 2012-03-20 |
| 7298763 | Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type | Douglas Gisby | 2007-11-20 |
| 6628666 | Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type | Douglas Gisby | 2003-09-30 |
| 6076093 | Real-time interactive directory | — | 2000-06-13 |
| 5960442 | Real-time interactive directory | — | 1999-09-28 |