Issued Patents All Time
Showing 1–16 of 16 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12288562 | System and method for spoofing detection | Borys Havdan, Yevhenii Lukin | 2025-04-29 |
| 12175404 | System and methods to derive knowledge base article relevancy score | Shay Diner, Animesh Udawat, Sourav RATH, Mahesh BAIRAGI, Amol ANWADE | 2024-12-24 |
| 11978442 | Identification and classification of talk-over segments during voice communications using machine learning models | Neta ROSENFELD | 2024-05-07 |
| 11816676 | System and method for generating journey excellence score | Adi Pony, Roy Klein | 2023-11-14 |
| 11790302 | System and method for calculating a score for a chain of interactions in a call center | Lior Ben Eliezer, Hila Kneller | 2023-10-17 |
| 11790380 | Systems and methods for finding an interaction subset within a set of interactions | Yuval SHACHAF, Roy Klein | 2023-10-17 |
| 11676067 | System and method for creating data to train a conversational bot | Hila Kneller, Lior Ben Eliezer, Yuval SHACHAF, Natan Sharon Katz | 2023-06-13 |
| 11551243 | Systems and methods for finding an interaction subset within a set of interactions | Yuval SHACHAF, Roy Klein | 2023-01-10 |
| 11403579 | Systems and methods for measuring the effectiveness of an agent coaching program | David Geffen, Yuval SHACHAF | 2022-08-02 |
| 11232463 | Systems and methods for finding an interaction subset within a set of interactions | Yuval SHACHAF, Roy Klein | 2022-01-25 |
| 10956914 | System and method for mapping a customer journey to a category | Hila Kneller | 2021-03-23 |
| 10847136 | System and method for mapping a customer journey to a category | Hila Kneller, Yuval SHACHAF | 2020-11-24 |
| 10135977 | Systems and methods for optimization of interactive voice recognition systems | Natan Sharon Katz, Roy Klein | 2018-11-20 |
| 9947320 | Script compliance in spoken documents based on number of words between key terms | Maor Nissan, Ronny Bretter | 2018-04-17 |
| 9787838 | System and method for analysis of interactions with a customer service center | Hila Kneller, Jeffrey Stern | 2017-10-10 |
| 9245523 | Method and apparatus for expansion of search queries on large vocabulary continuous speech recognition transcripts | Moshe Wasserblat, Maya Gorodetsky | 2016-01-26 |