Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11790302 | System and method for calculating a score for a chain of interactions in a call center | Lior Ben Eliezer, Gennadi Lembersky | 2023-10-17 |
| 11676067 | System and method for creating data to train a conversational bot | Lior Ben Eliezer, Yuval SHACHAF, Gennadi Lembersky, Natan Sharon Katz | 2023-06-13 |
| 11507743 | System and method for automatic key phrase extraction rule generation | Inna Achlow, Naomi ZEICHNER | 2022-11-22 |
| 11005995 | System and method for performing agent behavioral analytics | Hila Weisman, Raanan Gonen, Rana Daoud | 2021-05-11 |
| 10956914 | System and method for mapping a customer journey to a category | Gennadi Lembersky | 2021-03-23 |
| 10847136 | System and method for mapping a customer journey to a category | Yuval SHACHAF, Gennadi Lembersky | 2020-11-24 |
| 9787838 | System and method for analysis of interactions with a customer service center | Gennadi Lembersky, Jeffrey Stern | 2017-10-10 |