Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12425519 | Systems and methods for relative gain in predictive routing | Apostolos Galanpoulos, Greg Toth, David Farrell, Maciej Dabrowski | 2025-09-23 |
| 12225159 | Technologies for adaptive predictive routing in contact center systems | Manan Kalra, Gergely Toth, David Farrell | 2025-02-11 |
| 11778099 | Systems and methods relating to predictive routing and occupancy balancing | Maciej Dabrowski, Rory McTigue, David Farrell | 2023-10-03 |
| 11568305 | System and method for customer journey event representation learning and outcome prediction using neural sequence models | Sapna Negi, Maciej Dabrowski, Aravind Ganapathiraju, Veera Elluru Raghavendra, Felix Immanuel Wyss | 2023-01-31 |