Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9848082 | Agent assisting system for processing customer enquiries in a contact center | Karl H. Koster | 2017-12-19 |
| 9426294 | Sending callback text messages from a contact center | — | 2016-08-23 |
| 9350866 | Using a speech analytics system to offer callbacks | Eyob Mekonnen, Jason P. Ouimette, Parimal Patel | 2016-05-24 |
| 9191508 | Using a speech analytics system to offer callbacks | Eyob Mekonnen, Jason P. Ouimette, Parimal Patel | 2015-11-17 |
| 9191512 | Sending callback text messages from a contact center | — | 2015-11-17 |
| 9065915 | Sending callback text messages from a contact center | Karl H. Koster | 2015-06-23 |