Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11706339 | System and method for communication analysis for use with agent assist within a cloud-based contact center | Jafar Adibi, Tiago Paiva, Charanya Kannan, Joao Carmo, Marco Costa | 2023-07-18 |
| 10827071 | System and method for SMS and email enabled automated agent assistance within a cloud-based contact center | Jafar Adibi, Tiago Paiva, Charanya Kannan, Joao Carmo, Marco Costa | 2020-11-03 |
| 10812655 | Methods and systems for seamless outbound cold calls using virtual agents | Jafar Adibi, Tiago Paiva | 2020-10-20 |