Issued Patents All Time
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11706339 | System and method for communication analysis for use with agent assist within a cloud-based contact center | Jafar Adibi, Charanya Kannan, Bruno Antunes, Joao Carmo, Marco Costa | 2023-07-18 |
| 11201964 | Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system | — | 2021-12-14 |
| 11019209 | System for accessing an active call bar for a graphically interactive voice response system | — | 2021-05-25 |
| 11012567 | System of graphical programming for an interactive voice response system | — | 2021-05-18 |
| 10944870 | Customer experience options in a graphically interactive voice response system | — | 2021-03-09 |
| 10897538 | Artificial intelligence for a graphically interactive voice response system | — | 2021-01-19 |
| 10827071 | System and method for SMS and email enabled automated agent assistance within a cloud-based contact center | Jafar Adibi, Charanya Kannan, Bruno Antunes, Joao Carmo, Marco Costa | 2020-11-03 |
| 10827062 | Context data display for a graphically interactive voice response system | — | 2020-11-03 |
| 10827069 | Computerized system for geographically splitting traffic for a graphically interactive voice response system | — | 2020-11-03 |
| 10812655 | Methods and systems for seamless outbound cold calls using virtual agents | Jafar Adibi, Bruno Antunes | 2020-10-20 |