Issued Patents All Time
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12432301 | Disconnected contact center request management | William Thomas Bernabe, Kristin Renae Bosch | 2025-09-30 |
| 12401748 | Call flow modification based on un-anchored agent input | William Thomas Bernabe, George John Thomas | 2025-08-26 |
| 12316808 | Contact center agent-routing efficiency score | William Thomas Bernabe, Michael Ian Stromar | 2025-05-27 |
| 12309322 | Contact center routing based on agent cost | William Thomas Bernabe, Kausar Maqbool Hassan, Michael Ian Stromar | 2025-05-20 |
| 12309323 | Dynamic routing of contact center requests | William Thomas Bernabe, Kausar Maqbool Hassan, Michael Ian Stomar | 2025-05-20 |
| 12301759 | Contact center routing based on agent routing scores | William Thomas Bernabe, Kausar Maqbool Hassan, Michael Ian Stromar | 2025-05-13 |
| 11924376 | Remote emergency call initiation during real-time communications | Walter F. C. Anderson, Aaron Coffman | 2024-03-05 |
| 11855808 | Cloud-based private branch exchange | Walter F. C. Anderson | 2023-12-26 |