WB

William Thomas Bernabe

ZC Zoom Communications: 6 patents #4 of 216Top 2%
📍 Northborough, MA: #108 of 343 inventorsTop 35%
🗺 Massachusetts: #20,307 of 88,656 inventorsTop 25%
Overall (All Time): #781,282 of 4,157,543Top 20%
6
Patents All Time

Issued Patents All Time

Showing 1–6 of 6 patents

Patent #TitleCo-InventorsDate
12432301 Disconnected contact center request management Kristin Renae Bosch, Benjamin Joseph DeStephen 2025-09-30
12401748 Call flow modification based on un-anchored agent input Benjamin Joseph DeStephen, George John Thomas 2025-08-26
12316808 Contact center agent-routing efficiency score Benjamin Joseph DeStephen, Michael Ian Stromar 2025-05-27
12309322 Contact center routing based on agent cost Benjamin Joseph DeStephen, Kausar Maqbool Hassan, Michael Ian Stromar 2025-05-20
12309323 Dynamic routing of contact center requests Benjamin Joseph DeStephen, Kausar Maqbool Hassan, Michael Ian Stomar 2025-05-20
12301759 Contact center routing based on agent routing scores Benjamin Joseph DeStephen, Kausar Maqbool Hassan, Michael Ian Stromar 2025-05-13