Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6044355 | Skills-based scheduling for telephone call centers | Paul Harold Leamon | 2000-03-28 |
| 5911134 | Method for planning, scheduling and managing personnel | Ronald M. Castonguay | 1999-06-08 |
| 5590188 | Rules-based call routing | — | 1996-12-31 |
| 5325292 | Tour/schedule generation for a force management system | — | 1994-06-28 |
| 5153909 | Resource control and data handling for central office based automatic call distributors | LeAnn M. Beckle, Kevin D. Easley | 1992-10-06 |
| 4829563 | Method for predictive dialing | Jocelyn J. Torres-Ball, Arthur J. Olender | 1989-05-09 |
| 4530091 | Synchronization of real-time clocks in a packet switching system | — | 1985-07-16 |