Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7130411 | Hold queue position publication | Michael Wayne Brown, David R. Cheng, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more | 2006-10-31 |
| 7095842 | Enabling caller controlled hold queue position adjustment | Michael Wayne Brown, David R. Cheng, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more | 2006-08-22 |
| 7050568 | Hold queue management | Michael Wayne Brown, David R. Cheng, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss | 2006-05-23 |
| 6959081 | Expert hold queue management | Michael Wayne Brown, David R. Cheng, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more | 2005-10-25 |
| 6826276 | Managing caller profiles across multiple call hold centers | Michael Wayne Brown, David R. Cheng, Folu Okunseinde, Michael A. Paolini, Seema Sheth-Voss +1 more | 2004-11-30 |